How Complaints are Resolved

Complaints raised about our members are addressed in accordance with the Ontario College of Teachers Act. There may be several stages in the resolution process:

• intake
• investigation and/or complaint resolution if applicable
• hearing.

We receive complaints from three sources:

• the public, including College members
• the Minister of Education
• the College Registrar (acting in the public interest).

Note: for reasons of confidentiality, we do not comment on any concerns, complaints, investigations or the complaint resolution process.

Do you have concerns about the actions of a member?

Download our guide. 

Are you a member that is the subject of a complaint?

Download our guide.